LIHI Volunteers

LIHI Staff Spotlight: Courtney Francis

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In an effort to help our volunteers and staff get to know each other better we are continuing our staff interview feature. This month we’re highlighting LIHI staff person, Courtney Francis, who has assisted and supervised several of our volunteers. Please take some time to get to know the Arion Court Case Manager.

CourtneyWhich property do you work at: I work at Arion Court which is a 36 bed building in downtown Seattle for homeless male veterans and low income adult males.

What is your role at LIHI: I’m a Clinical Case Manager. I work closely with our tenants to encourage self sufficiency, either through referrals to health and mental health care, substance abuse treatment, vocational services, permanent housing, budgeting, financial and/or legal services, and anything else that affects our tenants well being. I also work with our tenants to remove the barriers preventing our guys from achieving the lives they want to live. We utilize a LIHI 12 passenger van to go on day trips to the Zoo, the Aquarium, BBQ at Alki, twice weekly trips to local food banks, trips to affordable grocery stores like WINCO, and more.

How long have you worked for LIHI: July 2015 will be 2 years with LIHI.

Most recent volunteer project you supervised or participated in at LIHI: At Arion Court, we have two Masters in Nursing I interns from Seattle U and two Masters in Social Work interns from UW, all of which I directly provide clinical supervision.

Tell us a story from one of your volunteer supervision experiences: The largest project I have ever seen at Arion Court was last October 2014, when Home Depot Foundation supplied about 75+ volunteers on site to paint the entire interior of our building in one day! It was chaos, there were so many people in each of our tiny hallways that no one could get by without getting paint on them. However, the day turned out to be a lot of fun and we even had several of our residents get involved with the painting project on that day.

Best benefit to working with volunteers: It gives me a chance to share my passion for social work and commitment to working with our homeless and low income population with others who are not employed and who are learning about this line of work.

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